On December 4, AIA (Vietnam) Life Insurance Company Limited and Vinmec Healthcare System officially signed a Memorandum of Understanding (MoU) for strategic cooperation, aiming to jointly develop integrated, advanced healthcare solutions that combine international-standard medical services with Vietnam’s leading insurance–financial ecosystem.
Under this agreement, AIA Vietnam and Vinmec will collaborate to research and design specialized insurance products and programmes tailored to the diverse needs of different customer segments. These offerings will include premium privileges, enhanced healthcare choices, and elevated service experiences for customers of both organizations.
As part of the partnership, Vinmec will continue to provide direct billing services for AIA Vietnam, helping shorten waiting times and maximize convenience during medical visits and treatments. Customers will also gain access to exclusive membership programmes, personal data privacy assurance, and personalized benefits and gifts designed for various customer groups, including high-net-worth clients.
In addition, the two organizations will co-host professional events and medical conferences to elevate community awareness of preventive healthcare and comprehensive financial solutions.
Speaking at the signing ceremony, Ms. Le Viet Thanh Ha, Associate Director, Customer Marketing and High Net Worth of AIA Vietnam, emphasized: “We understand that today’s customers place increasing importance on personalized, in-depth, high-quality, and convenient healthcare services. Our collaboration with Vinmec lays a strong foundation for AIA Vietnam to develop a premium health and wellness ecosystem further, offering customers greater peace of mind in their health and financial decisions”.
Backed by AIA Group’s 105-year legacy in Asia and 25 years of operations in Vietnam, AIA Vietnam currently serves more than 1.6 million customers. It has paid out over VND16 trillion ($607 million) in insurance benefits. The company continues to expand its “Healthier Living” ecosystem through AIA Vitality, Personal Medical Case Management services, and community initiatives that inspire healthy lifestyles. AIA also leads the industry in applying digital technology to advisory, customer service, and claims processes—delivering transparent and seamless experiences.
Mr. Nguyen Huy Ngoc, Deputy CEO of Vinmec Healthcare System, commented that within the 4P model of modern medicine, Prevention plays an especially critical role. At Vinmec, Prevention is our core foundation for protecting and improving community health—from proactive screening and risk reduction to early detection and timely intervention before conditions progress to more severe stages.
“In this journey, insurance is an indispensable partner. Collaboration with insurers enables healthcare systems to manage risks effectively, expand access to high-quality services, and promote preventive healthcare practices within the community”, Mr. Ngoc emphasized.
Moreover, Vinmec is committed to building a value-based healthcare system that delivers meaningful outcomes for customers through accessibility, treatment effectiveness, service experience, and cost optimisation. By standardizing diagnostic and treatment protocols and enhancing care planning, we not only elevate medical quality but also ensure transparent cost control—creating balanced value for both customers and partner payers”.
As an academic and pioneering healthcare system invested by Vingroup, Vinmec operates nine hospitals and 7 clinics with strong clinical expertise across multiple Centers of Excellence (Cardiology, Allergy–Clinical Immunology, Orthopedics & Sports Medicine, Oncology…). The system continually advances its capabilities through cutting-edge medical innovations, including cell therapy, personalized treatment enabled by 3D printing, organ transplantation, and robotic surgery.
The collaboration between AIA Vietnam and Vinmec not only strengthens the integrated healthcare–financial ecosystem in Vietnam but also contributes to building a healthier, more prosperous, and more sustainable community.
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