AIA Vietnam Life Insurance Company (AIA Vietnam), a subsidiary of AIA Group, has signed a Memorandum of Understanding (MoU) with global IT corporation FPT to advance digital transformation in the insurance and healthcare sectors.
The collaboration combines AIA Vietnam’s insurance expertise with FPT’s technology ecosystem to develop integrated life and health insurance products. Both companies aim to apply technology to make insurance and healthcare services more efficient, scalable, and accessible, with AIA Vitality as part of the foundation.
As demand for healthcare, protection, and financial solutions grows in Vietnam, AIA Vietnam and FPT say their customer-focused approaches provide common ground to work together on building an insurance-technology-healthcare ecosystem tailored to local needs.
“We are witnessing a growing demand for advanced technologies in insurance, particularly AI. Building on our domain expertise and proven experience in this sector, we have developed a comprehensive portfolio of solutions for insurance clients, not only in Vietnam but globally. As an AI-first company, we will continue to bring our AI expertise and AI-augmented workforce, especially through our AI platform FleziPT, to help insurers optimize operations, boost productivity, enhance customer experiences, ultimately to set new industry benchmarks and improve the quality of life for everyone,” said Mr. Pham Minh Tuan, Chief Executive Officer of FPT Software and Executive Vice President of FPT Corporation.
Mr. Zhang Fisher, Regional Chief Executive of AIA Group, said: “The partnership between AIA Vietnam and FPT is a clear testament to AIA Group’s long-term commitment to closing the protection gap across Asia, while delivering greater value to communities in each market. In Vietnam, we believe that by leveraging AIA’s insurance expertise and health and wellness ecosystem with FPT’s comprehensive technology platforms and proven capabilities, we will create more personalized, holistic insurance and healthcare solutions. This partnership will contribute positively to the development of the insurance industry, as well as to the health and wellbeing of the people.”
Mr. Andrew Loh, Chief Executive Officer of AIA Vietnam, said: “Customers have always been at the heart of AIA Vietnam’s strategy. We constantly seek innovative solutions to deliver transparent, convenient, and holistic experiences for our customers. The signing of this Memorandum of Understanding with FPT is a clear demonstration of that commitment – leveraging FPT’s extensive technology ecosystem with AIA’s insurance expertise. This is the next step in expanding our digital transformation journey while further strengthening our health and wellness ecosystem, with AIA Vitality as the core foundation of AIA’s Health & Wellness Protection strategy. We strongly believe this collaboration will deliver tangible value and help the people of Vietnam live Healthier, Longer, Better Lives.”
AIA Vietnam is one of the country’s leading life insurance companies, focused on helping people live Healthier, Longer, Better Lives. It has invested in digital services and developed a "healthy living" ecosystem through AIA Vitality and other community programs.
FPT has more than 15 years of experience working with global insurance companies. With a team of 3,000 specialists and over 500 industry certifications, the company provides solutions to more than 200 clients worldwide.
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