Hanoi aims to universalize 6G connectivity and the Internet of Things (IoT) across the city under its Digital Transformation Strategy to 2030, with a vision to 2035, recently approved by the municipal People’s Committee.
At the core of the strategy is the development of a modern digital government operating on big data and artificial intelligence (AI). The city seeks to build an intelligent governance model capable of proactive administration, forecasting, and delivering high-quality public services tailored to citizens’ needs.
Human resources development is also a key pillar. Hanoi targets 100% of officials, civil servants and public employees to acquire digital skills and apply technology effectively in management and administration. For residents, the city aims to ensure that all adults have access to digital services in essential sectors such as healthcare, education, insurance and transportation.
To achieve these goals, Hanoi plans to digitalise 100% of administrative procedure records and results.
The capital city will prioritise the development and enhancement of core digital infrastructure systems, including the information system for handling administrative procedures, the system supporting direction and management, an integrated data analytics platform, and a data integration and sharing platform.
The city’s AI platform is also being developed to integrate and expand the capabilities of its big data analytics system and the national virtual assistant platform.
Google translate