Topic: online public services

At August 31 event, PM calls for robust digital transformation based on two key pillars of internal administrative procedures and public services.

22 procedures relating to construction can now be settled online.

At a conference on administrative reform, Prime Minister Pham Minh Chinh called for regular reviews and the simplifying of regulations relating to business activities, putting people and businesses at the center. It is expected that, by the end of 2023, the ratio of people using online public services will reach 50 per cent.

According to the Ministry of Information and Communications, the Standing Agency of the National Committee for Digital Transformation, as of the end of August, some 97.3 per cent of eligible online public services have been provided at level 4, with about 40 per cent of administrative documents processed online. Many localities have introduced initiatives and sound practices to improve the efficiency of online public service delivery.

A draft decree from the Ministry of Transport (MoT) on business in the maritime sector will simplify and reduce the time needed to deal with administrative procedures and enhance the application of information technology to provide Level 4 online public services, helping businesses and cutting compliance costs.

The Ministry of Public Security has proposed amending the Law on Citizen Identification to serve the settlement of administrative procedures, provide online public services, develop socio-economics, and serve digital citizenship. There will also be additional regulations on the issuance of identity certificates to stateless people who have lived stably and long-term in Vietnam.