A national telephone hotline for the prevention of human trafficking (111) was inaugurated in Hanoi on September 19, according to a report from the Government News.
With financial support from the Home Office of the United Kingdom (UK), the hotline is responsible for receiving information and reports, providing counseling to victims, and offering legal knowledge and prevention skills.
Meanwhile, it will work with relevant agencies and organizations to help victims stabilize and reintegrate into the community.
The hotline operates 24/7 and is completely free of charge.
Addressing the ceremony, Deputy Minister of Health Nguyen Tri Thuc said, the ministry pledges to work closely with the Ministry of Public Security, the Ministry of National Defense, the Ministry of Foreign Affairs, the Viet Nam Women's Union, and international organizations to operate the hotline in a professional and effective manner, ensuring that all information is received and handled promptly, safely, and confidentially.
Over 12 years of operation, hotline 111 has received and processed 30,170 calls, and successfully rescued and supported 785 victims and suspected victims of human trafficking.
The launch of the national hotline not only expands public services by providing practical and easily accessible support for the people, especially vulnerable groups, but also reaffirms Vietnam's commitment to protecting human rights and ensuring that "no one is left behind."
Hotline 111 also currently serves as the national child protection hotline, which receives, handles, and supports cases of abuse, violence, or violations of children's rights nationwide.