November 03, 2025 | 10:00

Nearly 85% of administrative procedures conducted online after 4 months of two-tier Government operation

Hạ Chi

This figure represents an increase of nearly 2.9 million dossiers year-on-year.

The national administrative system received and processed over 14.5 million administrative procedure dossiers, with 83.4% (more than 12.1 million dossiers) conducted online, in the first four months of implementing the two-tier government model since July 1.

This figure represents an increase of nearly 2.9 million dossiers compared to the previous period, reflecting a streamlined process and significantly improved service efficiency for citizens and businesses.

All 34 provincial-level administrative procedure resolution systems have seamlessly connected with the National Public Service Portal, and more than 140 institutional documents have been issued, marking a period of administrative reform with the most significant progress in recent years.

After nearly four months of operation, the two-tier local government model has not only stabilized in terms of organization but also affirmed its practical effectiveness in governance and administration. The model has demonstrated clear feasibility and effectiveness: the apparatus is more streamlined, the institution is more complete, data is seamlessly connected, and authority is clearly delineated, aiming to better serve the public.

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The original article is written and published on VnEconomy in Vietnamese, then translated into English by Askonomy – an AI platform developed by Vietnam Economic Times/VnEconomy – and published on En-VnEconomy. To read the full article, please use the Google Translate tool below to translate the content into your preferred language.
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