Vietnam Airlines and Vietnam’s National Innovation Center (NIC) have signed a cooperation agreement to advance science and technology, innovation, and digital transformation, supporting the airline’s ambition to become a leading digital carrier in the Asia-Pacific region.
Under the agreement, signed on May 19 in Hanoi, the two sides will jointly implement initiatives aligned with the country’s national science and technology development agenda, as well as Vietnam Airlines’ digital transformation strategy for the 2025–2030 period.
The partnership will focus on accelerating the adoption of emerging technologies such as artificial intelligence (AI), big data, and automation across the airline’s management, operations, engineering, commercial activities, and customer services. Through these applications, Vietnam Airlines aims to improve operational efficiency, optimize costs, strengthen competitiveness, and deliver a more seamless and modern passenger experience.
By collaborating with NIC, the airline will also gain broader access to Vietnam’s innovation ecosystem, including experts, startups, technology companies, and both domestic and international investors. The partnership is expected to enhance Vietnam Airlines’ innovation capacity and support its long-term digital transformation goals.
As part of the cooperation, the two organizations will co-host workshops, training programs, and expert networking events to foster a culture of innovation within the company. NIC will also provide policy advisory support, facilitate access to technology resources, and assist in piloting digital transformation initiatives.
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