Vietnam's Prime Minister has issued a directive to accelerate digital transformation within the customs sector, emphasizing its importance in the context of globalization and e-commerce.

This directive aligns with the existing Customs Development Strategy by 2030 approved two years ago, which envisions a modern, digital, and sustainable customs system for Vietnam.

The directive outlines key objectives, including the digitization of customs records, streamlined procedures, and investment in modern inspection technology. It emphasizes international cooperation and data sharing to facilitate trade, particularly with key partners.

The directive also stresses the need for accountability and transparency, calling for regular dialogues with stakeholders and swift resolution of issues within the customs system.

The Customs Development Strategy sets targets for 2025 and 2030, including online processing of work records, digitized inspection activities, and the provision of online public services.

By 2030, the strategy aims for fully digitized customs records, automated cargo monitoring systems at major ports, and targeted supervision of high-risk goods.

The digital transformation of customs promises widespread benefits. Customs authorities will see innovation in management, increased efficiency, and improved transparency.

Businesses will benefit from faster customs clearance, reduced costs, and enhanced competitiveness. Government agencies will experience improved management through data integration and collaboration across sectors.

The success of this initiative hinges on a key factor: human resources. The government recognizes the need for a skilled, tech-savvy customs workforce and emphasizes the importance of training and development for customs officials.

Vietnam's digital customs transformation is a strategic move to boost trade, competitiveness, and combat illegal activity.

By streamlining processes and embracing technology, the country aims to establish a modern and efficient customs system that drives economic growth. Success will depend on investment in both technological solutions and the development of human capital within the customs sector.