Topic: administrative reform

Instead of having to queue or wait on the phone, citizens can quickly look up procedures via chatbot, AI hotline, or interact directly with kiosks or robots.

A dispatch from the PM outlines six key tasks to address existing shortcomings and limitations in administrative procedure reform.

PM Pham Minh Chinh chairing the meeting of the Government’s Steering Committee for Administrative Reform on July 15.

Reform efforts will save both time and cost for businesses.

Move aims to help businesses save time and cost in project implementation.

Efforts since 2021 have contributed to improving Vietnam’s business and investment environment.

Dispatch issued to address tardiness in the process at certain ministries, agencies, and localities.

Relevant authorities should cut more procedures to ease clearing times and help businesses conducting international trade.

While chairing the second meeting of the government’s Steering Committee on Administrative Reform on October 19, Prime Minister Pham Minh Chinh outlined eight key tasks in the process, including the development of digitalization in government, promoting the application of information technology and digital transformation, and improving the efficiency of State administrative agencies.

The future of administrative reform will rely in large part on digital transformation.