A recent survey by Vietnam Report shows that the majority of tourists prefer booking services through travel apps like Traveloka and Booking.com, accounting for 78.5%, while 56.9% book through travel company websites. This indicates that digital tourism development is becoming the main trend.
The sector is particularly vulnerable because reception staff and booking departments often lack formal cybersecurity training, making them easily deceived by nearly identical fake booking emails.
Hoi An World Cultural Heritage Conservation Center recommends that the People's Committee of Da Nang city consider investing in urgent restoration of relics at risk of collapse.