Efforts to establish a paperless government will require all leaders, officials, and civil servants at all levels to handle work entirely online and use digital signatures, with a deadline of June 30, 2025.
AI-powered assistant, piloted at the Hanoi Tax Department, provides 24/7 access to information via the tax sector’s electronic portal, the Etaxmobile app, and the Ihanoi citizens app.
Official emphasized the importance of both nations taking a pioneering role in establishing legal and institutional frameworks to support digitalization and artificial intelligence.
Minister of Information and Communications speaks of potential virtual assistants hold as a breakthrough application of AI and emphasizes the need for personalized solutions.