According to the Center for Strategic and International Studies (CSIS) in the US, Vietnam is gradually becoming a digital power in Southeast Asia, and is also one of two countries posting the fastest growth in e-commerce in the region, joining the Philippines, according to Google-Temasek-Bain. This has created a shortage of human resources and put pressure on recruitment activities.
Human resources development is a major pillar of Vietnam’s e-commerce development plan. On September 7, for the first time, a network of e-commerce training institutions was established in the country to promote the development of high-quality human resources and meet rising needs. Only 30 per cent of existing human resources at e-commerce companies are formally trained.