Vietnam targets to build smart, AI-driven government by 2030

Under Prime Ministerial Decision 2629/QD-TTg, dated December 1, 2025, and signed by Deputy Prime Minister Nguyen Chi Dung, the Digital Government Development Program has been approved. aiming to complete the transition to a fully digital government and establish a smart government powered by big data and AI by 2030. 

According to the program, for the 2025-2027 period, 100% of eligible administrative procedures will be fully processed online, with end-to-end services. Businesses will only be required to submit production and trade-related information once, while citizen and enterprise satisfaction with online services must reach 95%.

All national and sectoral digital platforms in service of digital government will be completed and rolled out nationwide. Administrative paperwork at all levels will be processed electronically, all reporting fully digitised, and government task assignments monitored online.

By 2027, all ministries and localities must achieve at least level 3 in data governance maturity, with all public officials trained in basic digital skills. Half of all IT and digital transformation staff must obtain basic data governance certification.

From 2028 to 2030, citizen satisfaction with online services is expected to reach 99%, with 50% of essential services delivered proactively and personalised through AI. All state agencies will publish standardised open data, fully digitise administrative records, and maximise reuse of digital information.

Ministries and local governments are required to reach data governance maturity at level 4, with 90% achieving the highest level — level 5. All information systems must connect through standardised data-sharing mechanisms, and each agency must deploy at least one AI application in daily governance.

The program also mandates that at least 25% of leadership positions be held by officials with expertise in science, technology, or digital transformation. All digital government information systems will be subject to compulsory cybersecurity approval and regular security inspections.